Really Best Buy....?

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Really Best Buy....?

Post by Ruski on Thu May 05, 2011 1:52 pm

http://billingsgazette.com/news/local/crime-and-courts/article_49ffd045-c151-5335-98df-626aae9b5496.html

http://consumerist.com/2011/04/customer-catches-best-buy-breaking-law-gets-banned-from-store.html

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Re: Really Best Buy....?

Post by Ringleader on Thu May 05, 2011 5:15 pm

Looks like they chose to go down kicking and screaming instead of peacefully.
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Re: Really Best Buy....?

Post by Rotaretilbo on Thu May 05, 2011 8:53 pm

That isn't really surprising. A lot of stores have an absolutely no confrontation/chase policy, because confronting a thief more often leads to violent crime than cooperating. Laptops can be replaced. Human lives cannot. I've heard of Circle K (the gas station I work at) employees getting fired for walking to the door to get the license plate off a thief's car, because it was considered chasing.

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Re: Really Best Buy....?

Post by Divine Virus on Thu May 05, 2011 9:38 pm

My store where I work has the same policy. Most places do.

As much as it sucks to be punished for being a good samaritan, the policy is there for a reason.

That said, I applaud the man for catching a theif.


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Re: Really Best Buy....?

Post by KrAzY on Thu May 05, 2011 9:41 pm

lol... the ice cream store I used to work at had a loaded gun in one drawer for robberies... my boss encouraged us to chase thieves
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Re: Really Best Buy....?

Post by Ringleader on Fri May 06, 2011 8:32 am

LOL, any kid thieves tryin' to steal that ice cream, BLAST EM!

All shoplifting could be fixed if they just added a locking mechanism to doors so they can't simply walk out when they have a stolen computer/anything. They have those detection gates, might as well use them for more then making beeping noises at the criminal.
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Re: Really Best Buy....?

Post by Rotaretilbo on Fri May 06, 2011 3:59 pm

The last thing you, as a cashier, want to do, is lock yourself into a small convenience store with an angry would-be thief who is now going to be caught and fined because of your actions.

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Re: Really Best Buy....?

Post by Lord Pheonix on Fri May 06, 2011 4:03 pm

Hostage Situation made automatically

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Re: Really Best Buy....?

Post by KrAzY on Fri May 06, 2011 5:00 pm

unless you have a gun


the gun was because our business was a cash only business that made thousands of dollars daily because of our prime location
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Re: Really Best Buy....?

Post by Angatar on Fri May 06, 2011 5:45 pm

Add two gates, one to stop the guy from escaping, and another to keep him seperate from everyone else. Of course, if there are any people between the gates they're hostages so it's not perfect.

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Re: Really Best Buy....?

Post by KristallNacht on Fri May 06, 2011 6:22 pm

or just invite the Toys for Tots Marines around more often!

They worked out wonderfully for one Best Buy.
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Re: Really Best Buy....?

Post by Ruski on Fri May 06, 2011 6:26 pm

I still don't personally agree with the policy they have, and that other companies have.
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Re: Really Best Buy....?

Post by Rasq'uire'laskar on Sat May 07, 2011 7:49 pm

At Dairy Queen, we handled a lot of cash. Our emergency plan for a hold-up was for the cashier to stall. The Fry Chef was to fill a large mug (one of those 48-oz pop mugs you get at a gas station) with hot oil from the deep fat fryer, walk up to the counter, and ask what was going on. Upon confirmation of a hold-up, he was to douse the thief and hold him until Police show up.

Since this plan relied on
1: The thief to not have a gun.
2: The thief to not smell or see what was in the cup.
3: My non-existent acting skills.
My plan was to hide behind the freezer until the coast was clear. With a total of 3/4 of an inch of plate steel (I measured) between me and the bullets, I figured I'd be safe.

I think that BestBuy's policy is a good one, I just don't think it should be a fireable offense. If the guy chases the shoplifter, and the shoplifter is armed, it's his fault for thinking that he's Bruce Willis.

And you should totally be allowed to look out the window and take his license number.
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Re: Really Best Buy....?

Post by CivBase on Sun May 08, 2011 8:55 pm

The only life that was "at risk" was the employee's. His life is not the company's concern. Stupid policy is stupid.

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Re: Really Best Buy....?

Post by Rotaretilbo on Sun May 08, 2011 11:52 pm

Actually, his life is the company's concern. If an employee dies or is injured on the job during a robbery, which occurred because of the job, the company is liable to fork out the big bucks for medical/funeral expenses and losses/damages to the family.

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Re: Really Best Buy....?

Post by Gauz on Mon May 09, 2011 2:43 pm

yeah, companies are sort of liable for what happens on their property.
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Re: Really Best Buy....?

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